We ask that patients bring their insurance card to all visits. If you are not covered by insurance, we ask that you pay in full at the time of service. The Lifeline Medical Associates staff will file insurance claims on your behalf. Changes to your insurance coverage must be communicated to our office at the time of service upon check-in. It is the patient’s responsibility to follow up on claims made to insurance companies. Our staff is happy to provide you with any information needed to assist you in this process.
Once your insurance company processes the claim, they will send you an Explanation of Benefits (EOB). The EOB will explain what was paid, what deductions were applied, and what part of the total expense is not covered. Importantly, the EOB is not a bill; it is for informational purposes only. After the claim processing is finalized, you may receive an invoice.
Please contact the Lifeline Medical Associates Central Billing Office at 800-845-2785 if you experience any financial issues or have questions regarding an invoice. We will assist you in setting up a payment plan if needed.